Terms & Conditions

Welcome to Wopno Furniture. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing, browsing, or placing an order through our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of our website and services.

1. Acceptance of Terms

By using the Wopno Furniture website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Return & Refund Policy, Warranty Policy, and any other policies published on our website.

These policies collectively govern your relationship with Wopno Furniture.

2. Eligibility

To place an order on our website, you must:

  • Be at least 18 years of age.
  • Be legally capable of entering into a binding contract under applicable laws.
  • Provide accurate and complete information during the ordering process.

If you are under the age of 18, purchases may only be made under the supervision of a parent or legal guardian.

3. Account Registration & Responsibility

If you create an account with Wopno Furniture:

  • You agree to provide accurate, current, and complete information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities conducted under your account.
  • You must immediately notify us of any unauthorized access or security breach.

Wopno Furniture reserves the right to suspend, restrict, or terminate any account found to be in violation of these Terms.

4. Website Usage

Permitted Use

You may use our website solely for:

  • Browsing products
  • Purchasing products
  • Tracking orders
  • Contacting customer support
  • Accessing information related to our products and services

Prohibited Activities

You agree not to:

  • Interfere with the website’s security or functionality.
  • Attempt unauthorized access to any system or data.
  • Use bots, crawlers, scrapers, or automated tools without permission.
  • Upload viruses, malware, or malicious code.
  • Engage in fraudulent, deceptive, or unlawful activities.
  • Copy, reproduce, or distribute website content without authorization.

Any violation may result in legal action and termination of access.

5. Orders & Order Acceptance

All orders placed through our website are subject to review and acceptance.

An order is considered confirmed only when:

  • Payment has been successfully received (where applicable).
  • An order confirmation has been issued by Wopno Furniture.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel orders suspected of fraud or misuse.
  • Cancel orders resulting from pricing, inventory, or technical errors.

In such cases, any eligible refund will be processed according to our Refund Policy.

6. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
  • Prices, offers, and promotions may change without prior notice.
  • Applicable taxes and shipping charges may be added during checkout.
  • Payments must be completed through approved payment methods available on our website.

Wopno Furniture shall not be responsible for payment failures, delays, or technical issues caused by third-party payment gateways or banking institutions.

7. Product Information & Representation

We strive to provide accurate product descriptions and images.

However:

  • Product images are for illustrative purposes only.
  • Natural wood grains, textures, and finishes may vary.
  • Minor variations in dimensions, color, polish, upholstery, and texture may occur.
  • Handmade and solid wood furniture may have unique characteristics.

Such variations are natural and shall not be considered manufacturing defects.

8. Delivery & Installation

Estimated delivery timelines are provided for convenience and may vary due to:

  • Manufacturing schedules
  • Weather conditions
  • Logistics disruptions
  • Remote delivery locations
  • Government restrictions or force majeure events

Wopno Furniture shall not be liable for delays beyond its reasonable control.

Installation support, where applicable, will be coordinated separately.

9. Cancellations, Returns & Refunds

Order cancellations, returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers are advised to review the policy before placing an order.

Please note:

  • Customized and made-to-order products may not be eligible for cancellation or return.
  • Payment gateway charges and applicable processing fees may be deducted from approved refunds.

10. Intellectual Property Rights

All content available on this website, including but not limited to:

  • Logos
  • Product images
  • Product designs
  • Text content
  • Graphics
  • Videos
  • Layouts
  • Trademarks

are the exclusive property of Wopno Furniture or its licensors.

Unauthorized copying, reproduction, modification, publication, distribution, or commercial use of any content is strictly prohibited without prior written consent.

11. User Reviews & Submitted Content

If you submit reviews, comments, photographs, testimonials, or other content:

  • You represent that the content is accurate and lawful.
  • You grant Wopno Furniture a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, publish, and display such content for business and marketing purposes.

We reserve the right to remove any content that:

  • Is misleading or false.
  • Violates applicable laws.
  • Contains offensive or inappropriate material.
  • Infringes intellectual property rights.

12. Warranty Disclaimer

Warranty coverage is subject to the terms outlined in our Warranty Policy.

Except as expressly stated, Wopno Furniture makes no additional warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

13. Limitation of Liability

To the maximum extent permitted by law:

Wopno Furniture shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Business interruption
  • Data loss
  • Incidental damages arising from the use of our website or products

Our maximum liability shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless Wopno Furniture, its directors, employees, affiliates, suppliers, and partners from any claims, damages, liabilities, costs, or expenses arising from:

  • Violation of these Terms & Conditions
  • Misuse of the website
  • Breach of applicable laws
  • Infringement of third-party rights

15. Privacy & Data Protection

Your personal information is collected, stored, and processed in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of information as described therein.

16. Force Majeure

Wopno Furniture shall not be held liable for any delay or failure in performance caused by circumstances beyond reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Strikes
  • Transportation disruptions
  • Government actions
  • Pandemic-related restrictions
  • Internet or technology failures

17. Modifications to Terms

We reserve the right to modify, amend, or update these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of the website after changes are published constitutes acceptance of the revised Terms.

18. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website, products, or services shall be subject to the exclusive jurisdiction of the competent courts of Rajasthan, India.

19. Severability

If any provision of these Terms & Conditions is determined to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

20. Contact Information

If you have any questions regarding these Terms & Conditions, our policies, products, or services, please contact us:

Wopno Furniture

Email: wopnofurniture@gmail.com

Phone: +91 9352800900

We are committed to providing prompt assistance and ensuring a transparent shopping experience for all customers.