Frequently Asked Questions (FAQ)
Welcome to Wopno Furniture. We’ve answered some of the most common questions below to help make your shopping experience simple and transparent.
1. What products does Wopno Furniture offer?
We offer a wide range of home furniture including sofas, beds, dining sets, TV units, cabinets, and storage furniture — crafted primarily from solid wood and premium materials.
2. What type of wood is used?
Most of our products are made using solid Sheesham (Indian Rosewood) or engineered wood depending on the design. Exact material details are mentioned on each product page.
3. Do you deliver across India?
Yes, we ship to most locations across India. Delivery timelines may vary depending on your location and product availability.
4. How long does delivery take?
Standard delivery usually takes 7–15 working days after order confirmation. For remote locations, delivery may take slightly longer.
5. Is assembly required?
Some products require basic self-assembly. Clear installation instructions are provided with the product. Certain items arrive pre-assembled.
6. How is the furniture packed?
All products are packed securely using multi-layer protective packaging to minimize transit damage.
7. What if my product arrives damaged?
If your item arrives damaged, please contact our customer support within 48 hours of delivery with photos/videos. We’ll assist with replacement or resolution as per our policy.
8. Can I cancel or modify my order?
Yes — orders can be cancelled or modified before dispatch. Once shipped, cancellation may not be possible.
9. What payment methods do you accept?
We accept major debit/credit cards, UPI, net banking, and other secure online payment options available on our checkout page.
10. Do you offer warranty?
Warranty details vary by product and are mentioned on individual product listings. Manufacturing defects are covered as per our policy.
11. Can I return a product?
Returns are accepted in accordance with our Return & Refund Policy. Please ensure the product is unused and in original packaging.
12. How can I contact customer support?
You can reach us through the contact details listed on our website. Our team is happy to help with orders, products, or general inquiries.
Still have questions?
Feel free to reach out — at Wopno Furniture, we’re committed to helping you create beautiful spaces, anytime, anywhere.